Orders are first processed within 1–3 business days.

Once shipped, the estimated delivery time is an additional 3–7 business days, depending on your location.

Please note that delivery times are estimates and may be affected by busy periods or customs procedures.

Yes. You can request a return within 30 days after receiving your order, provided the item is unused, unworn, and in its original condition with all tags attached.

Return shipping costs are the responsibility of the customer.

Once your return has been received and approved, your refund will be processed within 14 days via the original payment method. Please note that processing times may vary depending on your bank or payment provider.

You can always reach us via email at info@ellory-london.com or by using the contact form below.

We aim to respond to all inquiries within 1–2 business days and handle every message with personal care and attention.