Payment Policy

At Ellory London, we offer multiple secure payment options to make your shopping experience as convenient as possible. Please note that available payment methods may vary depending on your country or region. Customers are responsible for verifying which payment options are available in their location at checkout.

1. Available Payment Methods

Depending on your location, we may offer the following payment methods:

Credit Card (Visa, Mastercard, AMEX)
Maestro
PayPal
Google Pay
Apple Pay
Shop Pay

Ellory London reserves the right to add, remove, or modify payment methods at any time without prior notice.

2. Payment Security

All payments are processed through a secure SSL-encrypted connection to ensure the protection of your personal and financial information.

Payment details are never stored on our servers
Transactions are handled by trusted third-party payment providers that comply with industry security standards

3. Payment Processing

Orders are only processed and prepared for shipment after full payment has been successfully completed.
If a payment fails or is declined, the order will not be processed.

4. Refunds

If you are eligible for a refund (for example, after an approved return in accordance with our Return Policy):

The refunded amount will be issued within 14 days after receipt and inspection of the returned item
Refunds are processed via the original payment method used during checkout

Please note that processing times may vary depending on your payment provider or bank.